screen-shot-2016-10-06-at-17-57-09

UK DELIVERY:

Christmas 2016 Last Postage Dates:
The last recommended postage for Christmas 2016 are below. Please note these dates may change dependant on demand on services around Christmas.

UK Services:

Service: Last Postage Date
Royal Mail 1st Class Post Wed 21st Dec
Royal Mail Special Delivery Next Day
(Before 9am/1pm)
Thu 22nd Dec
Interlink Express Next Working Day
(All Day/Before 10.30am / 12pm)
Thu 22nd Dec
Royal Mail Special Delivery Saturday
(Before 9am/1pm)
Fri 23rd Dec
Interlink Express Saturday
(All Day/Before 10.30am / 12pm)
Fri 23rd Dec

International Services – International Standard, Tracked and Signature Services:

Location: Last Postage Date
Africa, Middle East Fri 2nd Dec
Asia, Cyprus, Eastern Europe [Except Czech Republic, Poland and Slovakia] Far East [Including Japan] Wed 7th Dec
Caribbean, Central and South America Thu 8th Dec
Australia, Greece, New Zealand Fri 9th Dec
Czech Republic, Germany, Italy, Poland Wed 14th Dec
Canada, Finland, Sweden, USA Thu 15th Dec
Austria, Denmark, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland, Belgium, France, Ireland, Luxembourg Fri 16th Dec

For services not listed above. Please contact Customer Services who can inform you of the last recommended postage dates for specific services.

Christmas Opening Hours:

Christmas Eve – Closed
Christmas Day – Closed
Boxing Day – Closed
December 27th – Closed
December 28th – 8.30am-5.30pm
December 29th – 8.30am-5.30pm
December 30th – 8.30am-1pm
December 31st – Closed
New Years Day – Closed
January 2nd – Closed
January 3rd – 8.30am-5.30pm

Order before 3pm Mon-Fri for same day dispatch. After 3pm your order may leave the next working day.


Free UK Delivery:
Free UK Delivery is applied to all UK orders with no minimum spend. Royal Mail aim to deliver 93% of 1st Class Mail within 1-3 working days, however orders can take up to 14 working days to deliver.

Interlink Express Next Working Day:

Interlink Express aim to deliver the next working day when ordered before 3pm. Orders over £120 will be sent automatically with Interlink Express Next Working Day within the UK, free. Delivery times with Interlink Express are between 7am-9pm Monday to Friday. A signature will be required. If you are out during delivery a calling card will be left and re-delivery will be attempted the next working day. You will receive an email or SMS text message from Interlink Express the morning of delivery with your 1 hour delivery window, you will also be given the option to see exactly how long until the driver is at your door via Live track and trace. If selecting Interlink Next Working Day and you located within Northern Ireland, Channel Islands, Isle of Man, Scottish Islands, Scottish Highlands, Isle of Wight or any other offshore and highlands postcodes this will become a 2 working day service.

Order Day Mon Tue Wed Thu Fri Sat Sun
Delivery Day if Ordered Before 3pm Tue Wed Thu Fri Mon Tue Tue
Delivery Day if Ordered After 3pm Wed Thu Fri Mon Tue Tue Tue

Royal Mail Special Delivery:
Royal Mail guarantee to deliver the Next Working day before 1pm, or your money back,  if ordered before 2pm (Mon-Fri). A signature will be required.  If you are out during delivery a calling card will be left and you can re-arrange delivery online.

We deliver by 5.30pm the next working day in the following postcode areas:
AB30 – 39, 41 – 45, 51 – 56, GY9 Alderney (Channel Islands), HS1, 3 – 9, IV21 – 28, 40 – 49, 51 – 56, KA27, 28, KW1 – 3, 5 – 15, KW16 Stromness Town only, PA20 (0&9), PA28 – 38, 41 – 49, 76, 77, PH15, 17 – 26, 31 – 40, 49, 50, ZE1

We deliver within two working days by 5.30pm to the following postcodes areas:
GY1 Herm (Channel Islands), GY9 Sark (Channel Islands), GY10, HS2, PA60 – 75, 78, ZE2, 3

We deliver within three working days by 5.30pm to the following postcode areas:
KW16 – non Town, KW1, PH30, 41 – 44

INTERNATIONAL DELIVERY: (EUROPE/REST OF WORLD)

Europe:
Royal Mail aim to deliver within Europe within 3-14 working days.

Ireland:
Same terms as Europe.

Rest of World:
Royal Mail aim to delivery to rest of world within 7-21 working days.

DPD:
DPD aim to deliver anything between 2-7 working days, depending on the country of delivery.

Parcelforce Global/Ireland:
Parcelforce global aim to deliver within 48-72 hours.

Other Courier/Collection – More Help!
If you require a courier that we haven’t mentioned above or wish to collect your order please call our sales team on 020 3126 6795 (8.30am-5.30pm Monday to Friday)

NOTE:
All international delivery times are estimated and maybe further delayed due to customs clearance and you maybe liable for import tax.

If we are unable to dispatch to your address via our website please contact the Totally Derma® sales team on: 020 3126 6795 who will be more than happy to help.

Please read our delivery terms and conditions carefully these can be found here

       FREE DELIVERY ON ALL ORDERSttt